If for any reason your records have a discrepancy and are not balancing, the first thing you should always check is your opening and closing balances making sure both are correct.
To start your reconciliation from the beginning, press the [Cancel] button on the bottom left hand corner of your screen.
Click on [Reset] which is next to the [Cancel] option on the bottom left hand corner of this screen. This presents all transactions again and allows you to step through the reconciliation process again.
Always check all transactions have only been entered in once and all transactions are entered correctly.
Confirm that your closing balance from the previous month is correct by clicking on the [Settings] button and selecting the [Opening Bank Balance] tab.
Print off a Transaction Listing report within the Cashflow reports section and compare this to your bank statement to ensure there are no differences.