If you have previously lodged a Termination Pay incorrectly through Single Touch Payroll, please follow these steps
Note: If you have terminated more than one employee on different dates throughout the Financial Year, you will need to repeat the full processes one by one.
1. Termination Pay Report
Select [Reports] on the left-hand side menu of Wages
Select the [Termination Pays] report
Click [Continue] in the bottom left
Select the [All Employees] options, select the [Pay Process Date] from the drop down, select [Detailed]
Click [Preview] to view the full termination pay.
You can print the Termination Pay to ensure when you re process the pay, it matches your original figures.
Note: If you have more than 1 employee terminated in the Financial Year on a different Pay Process Date, repeat generating the Termination Pay report with the relevant Pay Process Date selected.
2. Log into your Single Touch Pty Ltd account and document/ print the Pay Event each termination pay is linked to: https://singletouch.com.au/
3. Reinstate employee
In the Employees section of Wages, tick [Show Terminated] on the right-hand side under Functions
Select terminated employees name
Select [Re-instate Employee] on the right-hand side under Functions
Select [Yes] to the message ‘’Are you sure you want to re-instate…..?”
Select [No] to the message “Do you want to clear any leave accruals this employee had from their previous employment?’’
The employee will now show as ‘Active’
Select employees name and select [Tools] in the top left of the screen
Select [Termination Pays] and select [View Existing Pay]
Select the [Date of Termination Pay] and select [Next]
You can print the Termination Pay to ensure when you re process the pay, it matches your original figures
Then [Delete] the termination pay
4. Re process the termination pay
Select employees name
Select [Terminate Employee] on the right-hand side of the screen under Functions
Select [Yes] to the message ‘’Are you sure you want to terminate…?
Select the [Termination Date]
Note: the date will default to today’s date. Ensure to change it to the original date of the termination
Select [Yes] to the message ‘’Do you wish to record a Termination Pay’’
Process termination pay ensuring all figures match the original termination pay using your printed report as reference
5. Single Touch Payroll
Select [Single Touch Payroll] on the right-hand side under Functions
Under [Pay Events Being Lodged] the employees name will appear.
Note: The Pay Event Date will show as the date the termination pay was re processed
Ensure that employee is the only one ticked under the Include column
Note: If more than one employee termination pays were lodged in the same Pay Event through Single Touch Payroll originally, include them as well
Under STP Values, change the [Payment Date] to the original payment date of the Termination Pay
Select [Update] for the Lodgement File Type and select the [Pay Event] you need to update
Note: Refer to the Pay Event you documented from your Single Touch Pty Ltd account that the termination pay(s) were linked to.
Type the name of the person making the declaration
Tick the [I declare that the information transmitted in this STP event is true and correct and that I am authorised to make this declaration] box
The termination pays have now been re processed and lodged through Single Touch Payroll as an update.
Please note: A replacement can only be sent for the last pay event you have lodged.
If you are sending more than 1 update/replacement, please wait 24hrs until you submit another update/replacement. Or, until you receive an email stating the lodgement is successful.